Service

Customs Clearance

We handle every customs procedure on your behalf, included in the door-to-door shipping price.

Shipping between countries means official paperwork and complex customs procedures. We handle these procedures in full on your behalf — from preparing and submitting the required documents, to coordinating directly with customs authorities at both the pickup and delivery points, to following the shipment through border-crossing procedures until it arrives. That means you never have to deal with any official body yourself, or wait at inspection points — we take care of all of it, included in the door-to-door shipping price.

What's Included
How Does Clearance Work?

From Pickup to Delivery

01

Message us with your shipment details and destination, and any documents you have (invoice, proof of ownership, etc.).

02

We prepare the required documents and submit them to customs authorities at the pickup point.

03

We follow the shipment through border-crossing procedures, and deal directly with any customs query.

04

We complete clearance procedures at the delivery point, and deliver the shipment with no action required from you.

Personal and Commercial Clearance

We handle customs clearance for both personal shipments (household furniture, belongings, individual parcels) and commercial shipments (bulk goods, equipment, raw materials). The required documents differ between the two — we tell you exactly what you need when you get in touch, based on your shipment type and destination.

Good to Know

Frequently Asked Questions

Do I need to submit any documents myself?

In most cases, no — we only ask you for what relates to your identity or ownership of the shipment, and we handle the rest.

What if the shipment is delayed at customs?

We follow the procedures directly and let you know of any update as soon as it happens — no need to follow up yourself.

Do clearance procedures differ by destination?

Yes, each destination (Egypt, the Gulf countries, or elsewhere) has slightly different customs requirements — we take care of knowing the exact details for your specific destination.

What documents do I need to submit?

This varies by shipment type and destination, and we give you the exact list when you get in touch — in most cases it's no more than proof of your identity or ownership of the shipment.

Does this cover large commercial quantities?

Yes, we handle customs clearance for personal and commercial shipments alike, regardless of quantity.

Ready to have us handle customs clearance for your shipment?

From a personal shipment to bulk commercial goods — we handle every official procedure on your behalf, with no hidden fees and no complexity.

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